Your details, kept simple.
What we collect when you contact us, why, and how long we keep it.
Who we are
Fast Fuel Fix Solutions is a mobile wrong-fuel service based in the Midlands. Contact: info@fastfuelfixsolutions.co.uk or 07464 344885.
What we collect
- When you use the "Send your details" form: your name, mobile number, vehicle reg, make and model, what went wrong, where you are (and your map location if you choose to share it) and any notes.
- When you call, WhatsApp or email: whatever you tell us.
- When we do the job: your signature on our terms, what we did, the price and how you paid, and photos of the vehicle and fuel where needed.
Why we use it
- To get to you, do the job and give you a receipt (this is needed to do what you've asked us to).
- To keep proper business and tax records (a legal requirement).
- To deal with any questions or complaints afterwards.
We never sell your details and we don't send marketing.
Who sees it
Only us. Your form details are sent to our WhatsApp and email; WhatsApp (Meta) and Google (Gmail) handle them for us. If you use "Do you cover me?", only the postcode you type is checked with postcodes.io, a free UK postcode lookup, to work out roughly how far away you are. It isn't stored.
How long we keep it
Job and payment records are kept for 6 years for tax purposes. Form messages that didn't become a job are deleted within 3 months.
Cookies
This website doesn't use cookies for tracking or advertising. Our visitor counter (Cloudflare Web Analytics) doesn't use cookies and doesn't identify you.
Your rights
You can ask to see, correct or delete the details we hold about you by emailing info@fastfuelfixsolutions.co.uk. If you're unhappy with how we've handled your details, you can complain to the Information Commissioner's Office at ico.org.uk.
Last updated: November 2026.